PRODUCTS
Zenova LED Facial Mask
How often should I use the LED mask?
We recommend using the mask 15 to 30 minutes per day, 3 to 5 times a week. You’ll start seeing visible results in 4 to 6 weeks with consistent use.
Is it safe for sensitive skin?
Yes! The LED light is non-invasive, produces no heat, and is safe for all skin types, including sensitive or acne-prone skin.
Automatic Pet Feeder
Does it need electricity or batteries to work?
No. The feeder uses gravity-based technology. It automatically refills food and water without needing electricity, batteries, or Wi-Fi.
How long does the feeder last before refilling?
It holds up to 3.8L, which is enough for 3 to 7 days depending on the size and appetite of your pet.
Camping Hammock with Mosquito Net
How much weight can the hammock hold ?
The hammock is built to support up to 250 kg (550 lbs), making it perfect for 1 person lying down or 2 people sitting.
Is it difficult to set up?
Not at all! The hammock comes with tree-friendly straps and carabiners. Its pop-up frame makes it super easy and quick to install—no knots required.
Still have questions?
Don’t hesitate to reach out if you have any doubts. We’d be happy to help you :)
General Questions
What are your delivery times?
Orders are shipped within 24/48h. Delivery usually takes 5 to 12 business days depending on the destination.
Do you provide order tracking?
Yes, every order comes with a tracking number. You can check it in the Track My Order section.
Which payment methods do you accept?
Visa, Mastercard, Amex, PayPal, Apple Pay. All payments are secured and encrypted.
How do returns and refunds work?
You have 30 days to return your product. Contact our support team and we’ll guide you through the process for a refund or exchange.
Where is your customer support based?
Our support team is available by email and responds within 24h.